At Eurostone (M) Sdn Bhd (“we,” “us,” “our”), we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect and process the following types of personal information about you:
- Personal Information: Name, email address, phone number, and shipping/billing address when you make a purchase or fill out a form.
- Payment Information: When you make a purchase, we collect payment details (such as credit card information) to process payments securely. Payment data is processed by our trusted third-party payment processors and is not stored on our servers.
- Usage Data: IP address, browser type, and details of your visits to our website, including pages viewed, links clicked, and other actions taken.
2. How We Use Your Information
We use the information we collect in various ways, including:
- Order Processing: To fulfill and deliver orders, process payments, and provide customer support.
- Site Improvement: To improve our website, products, and services based on customer feedback and browsing patterns.
- Marketing and Communication: With your consent, we may send promotional emails about new products, special offers, or other information we think you may find interesting.
- Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
We may share your information in the following situations:
- Third-Party Service Providers: With trusted service providers who help us operate our website, process payments, and conduct our business.
- Legal Requirements: When required by law or to protect our rights, property, or safety, as well as the rights, property, and safety of our users and others.
- Business Transfers: If we merge with or are acquired by another company, your information may be transferred to the new owners.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.
5. Security
We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: The right to request access to the personal data we hold about you.
- Correction: The right to request corrections to any inaccurate or incomplete personal data.
- Deletion: The right to request deletion of your personal data under certain circumstances.
- Objection: The right to object to the processing of your personal data.
Please contact us using the details provided below to exercise these rights.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
8. Contact Us
If you have any questions about this Privacy Policy or the practices of our Site, please contact us at:
Eurostone (M) Sdn Bhd
Email: sales@eurostone.my
Phone: +60340456877
Address: 282, 2 1/4 Miles, Jalan Sultan Azlan Shah (Jalan Ipoh), 51200 Kuala Lumpur